CE Account Manager
2018-05-17
Location, PA, US
DepartmentSales
Employment TypeFull Time
This position may perform any combination of the following duties:
– Successfully sell or rent CE, BCP, CMI and Allied products for assigned accounts
– Influence all other products and services offered by the enterprise and pass on leads where appropriate
– Build and maintain relationships with all appropriate decision makers and influencers within the assigned accounts
– Build and maintain customer metrics in the following areas
– PINS performance, profitability, customer satisfaction; evaluate and align customer needs with our offerings
– Create and implement territory business/coverage plan to work within budgetary constraints
– Evaluate, prepare and present various product and application presentations as part of the sales process
– Develop and process all related sales and rental documentation pricing, including but not limited to rental, sales, warranty; update knowledge of product offerings and applications through use of Caterpillar Media (including infocast), trade publications, competitor websites, etc
– Maintain a working knowledge of all related finance programs; produce timely expense account and sales reports
– Maintain a professional relationship with all internal customers
– Perform other work related duties as assigned. Assigned territory is Forest, Warren, McKean, and Potter counties.
Bachelors Degree in Marketing, Business Administration, Engineering or a related field, combined with two to five years of progressive experience in an industrial environment or an equivalent combination of training and experience acceptable to the Company.
– Broad knowledge of various sales techniques and principles, as well as proficient understanding of mechanics/civil technology, is required
– Understanding of the practices, policies and procedures of the Company with respect to relationships with internal and external customers
– Must possess excellent communication skills to maintain and reflect the image of the company with all customer contacts
– Display creativity, commitment and the desire to function as part of a team
– Ability to prioritize assignments and handle multiple tasks and requests from numerous sources
– Solid working skills in computer applications, including Microsoft Office and Lotus Notes software packages, is required
– Candidate should have a willingness to transfer throughout the territory of Forest, Clarion, Jefferson and Clearfield counties
– Position requires training in Pittsburgh area for a minimum of six (6) months
– Sales ability/aptitude; ability to satisfy customers and close the deal; familiarity with product line
– Excellent communication skills, computer skills, and live within the assigned territory.
