Customer Value Agreement

What is a Customer Value Agreement?

Cleveland Brothers offers Customer Value Agreements (CVAs) tailored to fit the needs of your Cat® equipment maintenance so you know what to expect when it comes to maintenanceand repairs. From routine preventive maintenance support to major component repairs to fully customizable maintenance agreements, CVAs are available to help you protect your investment and ensure your profitability.

CVAs  are available for:

Single pieces of equipment or fleets (new or used)

Major components & systems

Replacement parts & services

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Don’t have time or resources to complete routine maintenance?

Add inspections or preventive maintenance services to your plan and our certified technicians will do it for you. We’ll provide expert recommendations to keep your equipment running in excellent condition.

Want to reduce repair costs and minimize downtime?

We have maintenance and repair options that guarantee pricing for a set period of time so you can have peace of mind with no surprises. Designed for the entire machine, system or individual components, our equipment service agreements will help you minimize maintenance expenses and keep your equipment productive throughout its life cycle.

Save money on parts.

Routine preventive maintenance will keep your equipment running at its best. We also provide the parts you need to complete your machine’s recommended interval maintenance, but at a guaranteed flat rate price with EZKits. Each kit includes genuine Cat parts needed to perform the recommended maintenance plus, every EZKit contains an oil sampling kit.

Trust the experts.

Cleveland Brothers will work with you to determine the best solution to help you minimize operating costs and maximize the protection for your equipment so you can ensure optimal uptime. We recognize that your business is our business – we take pride in helping you succeed.

Speak to a CVA specialist today!

Learn more about Customer Value Agreements and Cat Connect. Find out how our expert equipment monitoring team can help keep your machines running at optimal performance. A CVA with Cleveland Brothers means you have more time to do what you do best — run your business.

Equipment Service Programs & Options Tailored to You

Protecting your machine should be simple so we put together easy maintenance and service programs to choose from or you can speak with a CVA Specialist to develop a fully customizable Customer Value Agreement tailored towards your business and operations. All service agreement programs include a defined period of time established between both the customer and Cleveland Brothers.

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Fixed Pricing for EzKits

Get everything you need boxed and ready to perform preventive maintenance at Cat recommended intervals with Cleveland Brothers EZKits. Save even more by adding EZKits to your CVA and get fixed pricing for your entire fleet or just one machine.

To learn more about EZKits, speak with a CVA specialist:

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