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Power Systems Customer Value Agreements

Keep power systems ready with preventive maintenance solutions, customized for any type of business or facility.

Power Systems Maintenance

Protect Your Power Investment and Avoid Downtime

Our Customer Value Agreements (CVAs) combine preventive maintenance, parts needs, technology resources, and expert support from our electric power technicians into one agreement that's built for supporting any brand of generator and other related power systems equipment.
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Tailored Maintenance

Our CVAs are created using preventive maintenance (PM) service levels that fit most generator needs. With PM Level 1 and Level 2, we can address any potential issues before they impact system performance.

This type of hassle-free maintenance and equipment health management contributes to budget predictability while ensuring onsite generators operate efficiently and reliably every day.

Every plan includes:

  • Scheduled inspections by local power systems technicians
  • Parts and fluids from different manufacturers including Caterpillar
  • S·O·S℠ Services Fluid Analysis with every visit
  • Easy access to documented inspection reports through the VisionLink™ website and the Cat® Inspect app
 

Reduce Risk, Control Costs, Extend Life

A CVA helps shift maintenance from a reactive approach to a proactive strategy that improves reliability while
making maintenance planning easier and more predictable.

 

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Maximize Uptime

Prevent unexpected failures and help keep critical power systems operating when needed most.

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Control Costs

Reduce emergency repair expenses and improve maintenance budget predictability.

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Extend Equipment Life

Protect equipment through proper maintenance intervals and ongoing service support.

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A Plan Customized for You

 
Different operations have different requirements, maintenance needs, and equipment demands. Our process for creating a CVA is built around specific applications so that your service plan aligns with how your systems operate.
 
Evaluate Equipment & Usage
We work with you to assess your generators, operating environment, and maintenance needs.
 
Create the Plan
We'll advise on the level of preventive maintenance that fits best.
 
Schedule Service & Parts
We'll help to ensure your PM intervals and parts deliveries reduce unexpected disruptions.
 
Maintain & Monitor Over Time
Ongoing support ensures reliable generator performance for the long term.

Preventive Maintenance Levels

Two PM levels cover most requirements for generator maintenance and repairs but we'll customize CVAs to your needs and regulatory requirements.

PM Level 1

Inspections and testing of critical generator components.

  • Cooling System
  • Fuel System
  • Lube System
  • Air System
  • Exhaust System
  • Starting System
  • Generator
  • Safety Controls
  • Control Panel
  • S•O•S℠ Fluid Analysis
Download the Details >
Download the Details >

Technology In Action 

A CVA includes connectivity features that provide access to digital equipment management tools like VisionLink and Cat Inspect. These services allow you and the Cleveland Brothers team to track equipment hours and key health alerts from anywhere using an internet connection.

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For more than 75 years, Cleveland Brothers has been the trusted partner for various industries across Pennsylvania, Northern West Virginia, and Western Maryland. Backed by the strength of Cat®, our company covers everything from heavy equipment, generators and air compressors to lifts, light towers and temperature-control systems. What sets us apart is not just the equipment, but the support behind it—24/7 service, local technicians who know your business, and the scale to deliver solutions when and where you need them. Whether you’re managing a facility or running the jobsite, you can count on Cleveland Brothers to keep operations moving without compromise.

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Field Technicians Across the Region

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Years Serving Critical Industries

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Fully Equipped Service Trucks for Onsite Repairs