Customer Value Agreement (CVA) | Cleveland Brothers

A structured approach to maintaining your equipment

A Customer Value Agreement (CVA) helps you plan equipment maintenance in advance, reducing unplanned downtime and making maintenance costs more predictable. CVAs are built around your equipment, usage and service intervals, with flexible options that can include parts, inspections, fluid analysis and service labor. Whether you manage construction equipment, power generation assets or industrial equipment, CVAs provide a consistent framework for maintaining performance over time.

Planned Maintenance Parts

Maintenance kits and service parts are scheduled based on manufacturer recommendations and operating conditions, helping ensure the right parts are available when service is due.

Scheduled Service and Inspections

Routine service and inspections help identify wear, leaks and performance issues early, reducing the risk of unexpected failures.

SOS Fluid Analysis

Fluid sampling can be included to monitor engine, hydraulic, and drivetrain health, helping detect internal issues that are not visible during standard inspections.

Optional Service Labor

CVAs can be structured to include Cleveland Brothers service labor for scheduled maintenance, providing consistent service execution without managing separate work orders.

Predictable Maintenance Costs

By planning maintenance in advance, CVAs help smooth expenses over time and reduce surprises related to parts and routine service needs.

Flexible Coverage Options

Coverage can be tailored to your operation, from parts-only agreements to plans that include service labor and inspections.

Need more support managing your equipment?

Standard CVAs help plan routine maintenance and control costs.
If you are managing multiple machines, have tighter uptime requirements or want more proactive insight into equipment health, WorkReady may be a better fit.

See WorkReady options

Standard CVA