WorkReady Complete
Customer Value Agreement (CVA)
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Comprehensive maintenance and lifecycle support for construction fleets
WorkReady Complete is the most comprehensive Customer Value Agreement (CVA) within the WorkReady program. It is designed for construction operations that want deeper insight into equipment health, long-term planning support and a service partner actively engaged in maximizing equipment performance across the fleet.
Designed for fleet-level decision making
WorkReady Complete is well suited for construction operations that manage multiple machines and want a more strategic approach to equipment maintenance, performance and lifecycle planning.
- You manage a fleet rather than individual machines
- You want deeper visibility into equipment health and performance
- You value proactive planning over reactive maintenance
- You want a service partner engaged beyond routine maintenance
Planned Maintenance and Service Support
Maintenance parts and scheduled service are planned around manufacturer recommendations and operating conditions, helping support consistent execution across the fleet.
VisionLink Monitoring and Reporting
Connected equipment data supports equipment health monitoring, fault code reporting and visibility into how machines are operating over time.
Equipment Health and Productivity Reviews
Component Lifecycle Support
Support for planning component maintenance helps reduce unexpected failures and improve long-term cost management.
How WorkReady Complete supports your operation
WorkReady Complete helps shift equipment management from reactive to planned. By combining maintenance support, connected data, and regular performance reviews, it supports better decision making around maintenance timing, component planning and fleet utilization.
- Next-business-day parts availability on qualifying maintenance and common repair parts or earn up to $1,000 in Cat Credits
- Guaranteed 48-hour back-to-work commitment* for qualifying shop and unplanned field repairs or receive a $1,000 credit toward your next service
- A more predictable approach to long-term equipment costs
The most comprehensive WorkReady option
WorkReady Complete sits at the highest level of the WorkReady CVA program, offering the deepest level of maintenance and lifecycle support. It builds on the planned maintenance and monitoring found in other WorkReady tiers and adds fleet-level insight and long-term planning support.
For operations that want maintenance planning without fleet analytics or lifecycle reviews, other WorkReady options are available.
*Offer good for all New & Renewal Contracts starting January 1, 2026. Minimum 2,000 hours CVA required. Guarantee applies to unplanned repairs only. Expedited shipping or handling not included. Guarantee void if: Customer damage, neglect or dealer repair recommendations are not followed. Customer must follow OEM guidelines. Machine must be located inside Cleveland Brothers service territory to qualify for 48 hour guarantee. Offer excludes: Non-Cat equipment, mining machines, electric power or commercial engines.